← All articles

Articles tagged “Tool Review”

4 articles on tool review from the ICX blog.

From Copywriter to AI Content Designer: The Skills Shift Nobody Warned You About
Industry Trends April 2, 2026 8 min read

From Copywriter to AI Content Designer: The Skills Shift Nobody Warned You About

Writers have most of the foundation for AI content design: voice work, audience understanding, and editorial judgment. The skills shift is from single-piece thinking to system-level thinking. AI content designers build prompts that work across thousands of interactions, write evaluation criteria, and treat language as a versioned system. Three habits help: thinking in patterns, writing for the model, and shipping evaluation.
Tool Reviews March 18, 2026 6 min read

How Gamma Is Changing the Way Consultants Build Deliverables

Gamma is an AI-powered presentation tool that lets consultants generate decks, one-pagers, and reports from a prompt or outline. The tool changes the economics of consulting deliverables: hours of layout and formatting work compress into minutes. Gamma works best for strategy documents, workshop materials, and pitch decks where structure matters more than custom design. It struggles with highly visual or chart-heavy work.
Industry Trends February 26, 2026 6 min read

The AI Governance Gap: Why 80% of Companies Are Not Ready for AI Agents

Only 1 in 5 companies has mature AI agent governance, yet 40 percent of enterprise applications will embed AI agents by the end of 2026. The adoption curve is outpacing the governance curve. The root cause is a skills gap, not a process gap. Most enterprise governance teams have not been trained on agentic AI risks. Mature governance covers policy, audit, monitoring, and incident response.

Want to work with ICX on your AI project?

ICX builds conversational AI experiences your customers will actually use.

Get in touch