Conversation Scorecard
Coming soon. The report and the email-gated report are not live yet. When they are, you will paste a support chat and we will score it with the Conversation Behavior Framework. The four lenses are the Determinism Map, the Behavior Decision Set, the State Ledger, and Turn Rhythm. Until then, book a discovery call and we will review a chat with you.
Include the customer and the bot. A few turns is enough.
Coming soon. This report is not live yet. Book a discovery call and we will review a chatbot transcript with you.
Please do not paste sensitive personal data. The tool is not live, so nothing you type is scored or stored. See the privacy policy.
Full report: coming soon
Coming soon. The email-gated report is not live yet. Book a discovery call and we will walk through your chat with you.
What the scorecard will check
Paste a real conversation
You will paste a transcript from your support bot. A messy chat is useful. We will not store it. This step is coming soon.
Get scored on four lenses
You get the Determinism Map, the Behavior Decision Set, the State Ledger, and Turn Rhythm. Each finding points to a real turn.
See the fixes and a rewrite
You get the top fixes. You also get a before and after rewrite of the weakest bot turn.
Want this across more of your chats?
The scorecard will be a fast first look. On a discovery call, we read real chats with you and rewrite the flows that matter most. Your team gets a voice guide you can reuse.