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Contact Information

Based in Texas. Serving clients nationwide.
Typically responds within 1 business day.

Frequently Asked Questions

What types of companies does ICX work with?

ICX works with enterprise and mid-market companies that are building or scaling conversational AI, chatbot design, and AI-powered self-service experiences. ICX has delivered conversational AI consulting across tech, e-commerce, and services industries with teams ranging from startups to global organizations.

Does ICX offer ongoing retainer engagements?

Yes. ICX offers both project-based AI consulting (defined scope and timeline) and monthly retainer engagements for teams that need ongoing conversation design, prompt engineering optimization, and CX strategy support.

Where can I see ICX's portfolio and case studies?

Visit christi.io for detailed case studies on conversational AI projects, prompt engineering work, chatbot design implementations, and the blog covering AI customer experience topics.

What does a typical conversational AI consulting engagement look like?

Most engagements start with a Discovery phase where ICX learns your users, tech stack, and goals. From there, ICX moves into Design & Build, which covers conversation architecture, prompt engineering, and chatbot flow design. The final phase is Measure & Optimize, where ICX iterates based on real performance data. Timeline depends on scope, but most AI consulting projects run 4 to 12 weeks.