Contact ICX for AI Consulting
ICX takes new client inquiries through the form below or a free 30-minute discovery call. ICX replies within one business day. Not sure where to start? See ICX services first.
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Frequently asked questions
What types of companies does ICX work with?
ICX works with enterprise and mid-market companies that are building or scaling conversational AI, chatbot design, and AI-powered self-service. ICX has delivered work across tech, e-commerce, financial services, healthcare, and education. Team sizes range from startups to global organizations.
Does ICX offer ongoing retainer engagements?
Yes. ICX offers two engagement models. Project-based work has a defined scope and timeline. Monthly retainers cover ongoing conversation design, prompt tuning, and CX strategy support.
Where can I see ICX's case studies?
The ICX blog publishes anonymized case studies on conversational AI projects, prompt engineering work, and chatbot design rebuilds. See the homepage for two enterprise case studies with results.
What does a typical ICX engagement look like?
Most engagements run in three phases. Discovery: ICX learns your users, tech stack, and goals. Design and Build: ICX writes the prompts and conversation flows. Measure and Optimize: ICX tracks performance and iterates. Most projects run 4 to 12 weeks.
How fast does ICX reply to inquiries?
ICX replies to all new inquiries within one business day. Discovery calls are typically scheduled within the same week.